Upland Escapes: Four Founding Principles
- To offer truly flexible walking for all. Providing our clients with all the advantages of a packaged holiday (expert planning and research, full support and advice etc), with no loss of independence (complete choice of what to do each day).
- To offer holidays that refresh both the body and mind – with the freedom to choose the amount of activity, culture, and social interaction enjoyed. The only constants are the magnificent views: landscapes to make the soul sing.
- To offer holidays that establish a connection between our clients and local ways of life.
- To respect, maintain and connect with the environments in which we operate, and to have only a positive impact upon them. The principles of sustainable tourism and environmental awareness are fundamental to the Upland Escapes experience, without which we could not and would not exist
The Upland Escapes Team
Based in the rural heart of the Cotswolds, Upland Escapes has a team of three founders, all passionate about what they do, and with 35 years of combined experience of providing top quality holidays and walking itineraries.
For further details of the three founders, please click here.
Upland Escapes: Ten Standards of Quality
It is very important to us that we maintain the highest standards of quality in all that we do, and in every dealing with every one of our clients. Some of the ways we aim to achieve this are:
- Most important of all, by approaching all business with the recognition that the most important people in our company are our clients.
- Carrying out meticulous and thorough product research.
- Having personal experience of every aspect of our holidays.
- Reservations dealt with by people who have visited the region and walked the walks.
- Efficient administrative systems to handle bookings and queries quickly and effectively.
- Careful preparation of all information provided by our office.
- Detail and accuracy of the Upland Handbook.
- Maintaining strong relationships with our suppliers to ensure consistent top quality delivery.
- Thorough and specially-tailored training of Upland Managers.
- Seeking feedback from all our clients which will be constantly reviewed and acted upon. All members of the company and components of our holidays are judged by this feedback.
Safe with us
Your money is fully protected in accordance with "The Package Travel, Package Holidays and Package Tours Regulations 1992" through Insurance arranged by International Passenger Protection Ltd and underwritten by Insurers who are members of the Association of British Insurers.
